Sustainable Business Drive

Sustainability Management Policy and Goals

Corporate Sustainability Policy

In 2024, the Company announced its Corporate Sustainability Policy (revised version addressing key sustainability issues), which was approved by the Board of Directors' resolution and became effective on 9 April 2024. The policy outlines the Company's commitments and operational strategies for sustainability across each dimension as follows:

Planet
Commitment
To be an organization that takes care of the environment by reducing the impact from business operations
Strategy
Create participation in adaptation and operation to reduce impact on the environment
People
Commitment
To be an organization that prioritizes stakeholder care, human capital development, and opportunity creation
Strategy
Create culture of safety in the workplace and promote opportunities for stakeholders
Performance
Commitment
To be an organization that achieves sustainable growth while maintaining responsibility to all stakeholders across our value chain
Strategy
Create sustainable economic growth together with stakeholders on an efficient performance basis

Sustainable Management Goals

The Company set both long-term and short-term corporate sustainable management goals in line with significant sustainability issues, reviewed and integrated such issues with the United Nations Sustainable Development Goals: SDGs, summarized as follows:

Environmental

Climate Crisis Management
Long-term goal

Fly net zero carbon emission within 2050

Short and medium-term goal

Carbon Offsetting and Reduction Scheme for International Aviation: CORSIA

Waste Management
Long-term goal

Zero wast to landfill by 2050

Efficient Use of Resources and Alternative Energy Sources
Short-term goal

Operate test flight using Sustainable Aviation Fuel (SAF)

Social

Operational Health and Safety
Long-term goal
  • Zero accident = 100%
  • Lost time injury frequency rate (LTIFR) and Lost time serious injury rate (LTISR) of employees, contractors/ business partners working on company premises = 0
Employee Development and Retention
2024 goal

Employee happiness score and organization commitment more than 62%

Community Engagement
Long-term goal

The Company and the community living in harmony

2024 goal
  • Engagement with 3 main communities near Samui Airport, Trat Airport and Sukhothai Airport (within 20 km from each airport)
  • Hiring disabled persons living in the community. Support and develop quality of life of the disabled = 100%
  • No complaints about violation of economic, social and environmental law from operation of business.
Human Rights
Short and Long-term Goal

No significant violation of human rights in all operational activities through out value chain

Governance

Corporate Governance and Code of Conduct
Long and short-term goals
  • Maintain SG Score set by Thai Institute of Directors at “Very Good” level.
  • 80% of employees past the test on “Anti-corruption and corporate Ethics”, each year.
  • No violation of corporate ethics.
Quality Products and Services
Short and Long-term goals
  • On-time performance of flight, more than 80% (under controlled situation)
  • Standards e.g. IATA Operational Safety Audit (IOSA); Quality Standard ISO90001:2015, continusously certified.
  • Delivery of good quality products that are reliable and safe, delivered by employees with sincerity in a professional manner.
Sustainable Supply Chain Management
2024 goal
  • Produce Sustainable Procurement Policy and Supplier Code of Conduct
  • Key suppliers received risk assessment of sustainability
Customers Experience Management
2024 goal

Customer satisfaction is more than 90% of all respondents

Business Innovation and Value Creation
2024 goal
  • Arranged Innovation training courses to enhance the knowledge and understanding of company employees
  • Developed innovation in performance of work to provide convenience to customers