Sustainability at a Glance

We continue to move on to Connect Your Happiness

Bangkok Airways Public Company Limited is committed to driving business growth while keeping in mind its responsibility towards society and the environment, trusting in the power of the people and recognizing that sustainable development is not only a balance between environment, society, corporate governance and economy but also an opportunity to create long term value for all stakeholders.

Our commitment is reflected in our business operations that adhere to sustainability principles by presenting ESG performance data as well as our approaches for adaptation to cope with emerging challenges in this era of transformation, which represents our efforts to reduce negative impacts and create positive outcomes for society and the world.

We continue to move forward with "Connect Your Happiness" for all stakeholders across multiple dimensions, in support of our business drive to meet our goals according to our company vision "To be the best airline in Asia". We are also determined to be part of positive changes for a better world for everyone.

Message from Chairman of the Board and Chief Executive Officer

“To become a Sustainable Airline”

Bangkok Airways is committed to developing toward our goal of becoming a "sustainable airline" by driving business operations under ESG policies across all dimensions. Our environmental strategy for 2024 involved launching the "Low Carbon Skies by Bangkok Airways" initiative, aimed at reducing carbon dioxide emissions from our entire business operations, particularly in flight operations, which account for the largest proportion of our carbon dioxide emissions.

Furthermore, to demonstrate our commitment and support for the use of clean energy fuels to reduce carbon dioxide emissions into the atmosphere, in June 2024, Bangkok Airways partnered with PTT Oil and Retail Business Public Company Limited to pilot the use of Sustainable Aviation Fuel (SAF) on our Samui-Bangkok route.

Mr. Prasert Prasarttong-Osoth
Chairman of the Board
Mr. Puttipong Prasarttong-Osoth
Chief Executive Officer and President
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Sustainability Policy and Strategy

Corporate Sustainability Policy

In 2024 the Company announced Corporate Sustainability Policy (amended key sustainable issues), approved at Board of Directors meeting, effective on 9 April 2024, expressing sustainable commitments and operational strategies in each dimension as follows:

Planet
Commitment
To be an organization that takes care of the environment by reducing impact from operation of the business
Strategy
Create participation in adaptation and operation to reduce impact on the environment
People
Commitment
To be an organization that places priority on taking care of stakeholders, human capital development and promotion of opportunities
Strategy
Create culture of safety in the workplace and promote opportunities for stakeholders
Performance
Commitment
To be an organization with steady growth, responsible for stakeholders throughout the value chain
Strategy
Create sustainable economic growth together with stakeholders under efficient performance basis

Sustainability Governance

Sustainability Highlights

2024 Performance

Corporate GHG Emissions (Scope 1, 2, and 3):
tCO2e
The Beneficial Waste Separation Project achieved a reduction of
kgCO2e in emissions.
Sustainable Aviation Fuel (SAF) usage in the Company's pilot flight reduced CO2 emissions by
kgCO2e per flight.

Awarded Sustainable Forest Contributors Awards for recycled tissue paper use (2023), achieving annual reductions:
CO2 emission reduction:
kgCO2e
Water saving:
liters water
Electricity saving:
watts electricity

The Business Waste Recycling and Upcycling Initiative reduced
CO2 emissions by
kg
water consumption by
liters
and electricity usage by
kWh
Zero
Flight Operations Accidents Serious incidents: Not exceeding 0.02% of total quarterly flights
Zero
work-related fatalities

Training hours per person per year:
hours
Community engagement: 3 airports (20km radius)
Zero
Community complaints

Supporting employment of persons with disabilities in the community in accordance with Section 35 of the Promotion and Development of Quality of Life of Persons with Disabilities Act
%
4-star corporate governance rating
"Very Good"
from the Thai Institute of Directors Association
%
(89.27%) on-time performance for departure (arrival) flights out of total flights under conditions within the Company's control
%
customer satisfaction rate

8
consecutive years world champion, winning two Skytrax awards for Best Regional Airline in the World and Best Regional Airline in Asia for 2024
International safety standards from IATA Operational Safety Audit (IOSA) and quality management system standards ISO9001:2015

Latest Update

Sustainability Spotlight

Sustainability Reports 2024

Remark: The Sustainability Report is a part of the Annual Report (Form 56-1 One Report)

Sustainability Reports 2024