Bangkok Airways Receives APEX Five Star™ (Major Airlines) Award for Excellence in Passenger Service

Bangkok, 15 October 2025 — Bangkok Airways Public Company Limited has been honored with the prestigious APEX Five Star™ (Major Airlines) rating by the Airline Passenger Experience Association (APEX), recognizing the airline as one of the world’s leading carriers for outstanding passenger experience.

The APEX Five Star™ rating is determined through certified passenger feedback collected globally and independently verified. The evaluation covers key aspects of the travel journey, including in-flight service, seat comfort, operational reliability, ground service, and staff performance, reflecting the airline’s unwavering commitment to quality and customer satisfaction.

Mr. Puttipong Prasarttong-Osoth, President of Bangkok Airways, stated, “On behalf of our management and staff, I am deeply honored that Bangkok Airways has received the APEX Five Star™ (Major Airlines) rating. This recognition reflects our commitment to providing a unique, comfortable, and memorable travel experience on every flight. Every member of our team plays a vital role in delivering an exceptional journey to our passengers.

He added that this accolade reaffirms the airline’s long-standing dedication to premium service standards. Bangkok Airways continues to elevate its offerings across all dimensions — from in-flight comfort and meticulously curated meals and beverages to passenger lounges, punctuality, and innovative digital solutions. These efforts align with the airline’s vision to deliver a truly “Asia’s Boutique Airline” experience.

The APEX Five Star™ (Major Airlines) award marks a significant milestone for Bangkok Airways, underscoring its position as a full-service regional carrier that upholds excellence and attention to detail in every aspect of its operations — creating lasting and meaningful travel experiences for passengers around the world.